If you are not completely satisfied with your purchase, we will offer you an exchange or refund within 14 days of purchase, provided that the item is in its original, unused condition and packaging. To make a request, please contact us at: email@example.com We will do our best to respond to your inquiry within 48 hours with next steps.
Please include the following information in your email:
- Date of purchase
- Order number
- Product purchased (including product name, color and quantity)
- Reason for requesting a return or exchange (if the product is defective, please include a photo of the damage)*
- Full name and email address where we can best reach you
Customers are responsible for ALL shipping costs when returning.